The National Identification and Registration Authority (NIRA) in Uganda has launched an online pre-registration system on its website with an aim of making it easier for citizens to obtain or renew their National Identity Cards (IDs) from any location of their internet access. This initiative is part of a broader effort to enhance efficiency and accessibility in the national identification system.
How the pre-registration portal works
This self- service option is available for both first-time applicants and those renewing expired ID cards. For optimal performance, users are advised to access the portal via a desktop or laptop computer rather than mobile phones. The portal allows users to fill in their personal and parental information digitally. After submitting the application, a unique reference number is generated which users represent to the nearest NIRA registration center to complete biometric enrollment, which includes fingerprint and iris scans.
The ID renewal exercise began with a pilot phase which involved the NIRA board members and officials from the Ministry of Internal Affairs and started from May 2 to May 26, 2025. The initial phase involves registration of the general masses nationwide and it is scheduled to run from 27th May and will run for at least six months. Those with expired IDs are given up to August 12, 2025 after this date all will be considered invalid.
This campaign aims to register over 17 million new applicants and renew over 15 million existing IDs. These new cards will support digital identification, online verification, and better access to government services. In addition, NIRA plans to deliver completed National IDs to applicants’ homes, making the process more convenient and reducing the need to return to collection centers.
Application requirements and fees
Depending on the type of application different documents are required, however ID renewal is free for individuals presenting their old national ID, either in original form or as a photocopy. In cases where the ID is lost, a valid police letter can be used. The replacement fee of UGX. 50,000 applies for lost IDs and requires a police report whereas the corrections or changes in the records on the ID will cost UGX 200,000. In case one is making changes in personal information, you will have to go to the NIRA district offices with supporting documents.
First-Time Applicants (18 years and above) must present an introduction letter from the Local Council 1 (LC1) chairperson signed and stamped by a security officer (GISO or ISO) or a citizenship certificate issued by the Directorate of Citizenship and Immigration Control. The letter should include the applicant’s name, date of birth, tribe, clan, and nationality, as well as information about their parents. The registration is free for all first timers.
Applicants Under 18 Years must present a photocopy of at least one parent’s National ID. If both parents are deceased, a copy of a blood relative’s ID is required.
Renewal Applicants must bring their original or a photocopy of their National ID. If it is lost, a police report must be presented. More information is available on the official NIRA website.
